Find out about media attention and week one activities.

In many ways social media seems to be opening up a new world for us, so is there a place in it for courtesy? Do old standards of courtesy apply or do we need to modify our behaviour to suit 24-hour connected people? We think courtesy is still relevant but that there could be differing [...]

With daily news stories appearing in the media about the high levels of anger in the workplace, please and thanks is not surprised, but does believe that these add even more support to its belief that ‘courtesy boosts business’. “What is the point of managers sending angry emails to employees and bullying them?” asks Robert [...]