So many young people are disillusioned with the concept of ‘work’ and ‘careers’. And, when you think about it, it’s no surprise. Clear career paths no longer exist; few jobs offer any personal satisfaction; few employers take an interest in their staff; the pressure and boredom just aren’t worth it. Many of those who do [...]

With such great strides achieved in the development of efficient business processes and the automation of supply chain management over the past 20 years, the level of complaints made to any business should have fallen significantly. Customer relationship management (CRM) technologies should also have resulted in companies delivering tailored products and services to consumers, so [...]