. . . say ‘thank you’. It happens all the time. We’re busy. Our colleagues are busy. Our customers are busy. There’s a deadline to be met. We work beyond our contracted hours. We do it for our colleagues, for our customers, for the business or organisation, for the community. We lose all track of [...]

A Happy New Year to you all! We are delighted that the number of courteous businesses recognised in our Ilfracombe courteous town initiative has risen to 93. You can see those who have already received their certificates and stickers here. There’s still time to nominate courteous businesses in Ilfracombe.

We’ve now recognised 71 courteous businesses in the Ilfracombe courteous town campaign. The response from businesses and from customer nominating courteous businesses has been tremendous. You can see 56 of the recognised businesses – we only add them after we have personally presented them with certificates and stickers and are still running round to do [...]

While out walking with our dogs this morning, we came to a narrow piece of pavement restricted by bollards. A boy of about 10 was walking towards us so I held the dogs back to enable him to pass. As he did so, he said “thank you” in a faint voice and I acknowledged his [...]

Online reviews of businesses can be very helpful when we want to choose a product or service, but to be useful they must be balanced. A number of business owners are concerned at the growing number of more extreme reviews which seem based more on emotion than fact. People do take note of these reviews [...]