Week ten of Ilfracombe courteous town initiative
Online reviews of businesses can be very helpful when we want to choose a product or service, but to be useful they must be balanced. A number of business owners are concerned at the growing number of more extreme reviews which seem based more on emotion than fact. People do take note of these reviews so it is vital that they are balanced, whether compliments or criticisms.
In week ten of the Ilfracombe courteous town initiative we look at how to comment reasonably when discussing a specific business.