Week 5 of the Ilfracombe courteous town initiative focuses on the complex relationship between courtesy and discipline in leadership.
In tough times, businesses have to take tough decisions, but that doesn’t mean abandoning courtesy. In fact, courtesy can help to draw people together in a business and motivate them to get through tough times.
Discipline is not a choice. The government requires businesses to file accounts, keep records, pay tax and VAT, while imposing thousands of laws and regulations which must be complied with.
Achieving the right balance is one the biggest challenge any business leader is likely to face.