Ilfracombe in North Devon was the first town in the UK to complete a pilot programme run by the National Campaign for Courtesy to recognise businesses for their courtesy.

On Friday 8 June 2012 at Ilfracombe Library, the Right Honourable Ann Widdecombe presented the Mayor of Ilfracombe with a certificate marking this achievement after more than 100 businesses took part.

(from left) Lynda Courtnadge, Mayor of Ilfracombe, is presented with the courteous town certificate by the Rt Hon Ann Widdecombe, watched by Robert Zarywacz of the National Campaign for Courtesy
(from left) Lynda Courtnadge, Mayor of Ilfracombe, is presented with the courteous town certificate by the Rt Hon Ann Widdecombe, watched by Robert Zarywacz of the National Campaign for Courtesy. Photo by Sambreena Photography

Ilfracombe courteous town initiative

More than 100 Ilfracombe businesses were recognised for their courtesy during the programme.

The aim is to recognise ‘courteous businesses‘ and to help all businesses improve courtesy to make it an even better place for everyone who works and lives there and to improve the experience of everyone dealing with businesses in Ilfracombe.

How did the initiative help your business?
Each week, for 15 weeks, the initiative focused on a different aspect of courtesy, how it can help your business and what you can do to improve, if you need to.

But I’m already courteous
Then please help spread the word to help others.

Do you want your town to be recognised for its courtesy?

Following the success of the Ilfracombe pilot scheme, the National Campaign for Courtesy has built on it to create the annual Top Town Award.

Thank you.


  • Kate Helyer-Dockings

    03/09/2011 at 17:22 Reply

    Thank you for this wonderful opportunity to put Ilfracombe on the map as the first courteous town. Here at Ilfracombe Indoor Market, we are delighted to sign up to this campaign
    Best wishes and best of luck

  • robertz

    05/09/2011 at 21:43 Reply

    Thanks, Kate.

  • Paul Connors

    07/09/2011 at 16:27 Reply

    Well done,anything thats promotes good manners and a helpfull nature gets my vote!

  • Kate Collet-Fenson

    07/09/2011 at 20:56 Reply

    We run a self-catering holiday home in the town and would like to compliment the staff and managers of the Tapas (Fore Street), Eclectic, Clarets and Harbour Lights for good service and courtesy shown to our guests over the summer – all received personal praise and comments from our guests. This has got to be a good reflection on Ilfracombe – and this campaign is a big step in the right direction. Well done!

  • Sue Garwood

    08/09/2011 at 16:37 Reply

    Hi, I would like to nominate the following businesses in Ilfracombe:
    Mike Turtons
    West Country Butchers
    Normans Greengrocer
    Indoor market stall holders
    Gear Computer shop
    Pantry Bakery
    Church Street Post Office
    Thanks for helping put Ilfracome on the map. In truth I find every shop I go into in Ilfracombe have polite and pleasant staff!

  • Phillippa Hughes

    11/09/2011 at 17:25 Reply

    My podiatry and chiropody business relies on courtesy, reliability, good service and care – the people of Ilfracombe have already supported my business tremendously so there’s a big “THANK YOU” to all of them and I wish this campaign every success!

  • Janice Donovan

    11/10/2011 at 09:28 Reply

    I would like to nominate Thomas’s Jewellers. Roger is always helpful, polite and friendly. A really good example of what we want in Ilfracombe!

    • robertz

      12/10/2011 at 12:39 Reply

      Thank you for this nomination, Janice. We’ll add them to the recognised businesses.

  • R & A Edwards-Borg

    21/10/2011 at 13:26 Reply

    We would like to nominate Giovanni and Luca’s Restaurant. Whatever time of day we frequent the resaurant we always get a smile and a warm welcome. Even if we haven’t booked and they are busy, they always manage to fit us in. All the staff are courteous and friendly and nothing is too much trouble. Upon leaving, we are always thanked for our custom and bid a friendly farewell.

  • Bert Gear

    09/12/2011 at 10:10 Reply

    I would like to nominate Ilfracombe Yacht Club, you are always given a warm welcome and don’t need to be a boat owner to become a member. A very friendly place to have a drink overlooking the harbour

    • robertz

      09/12/2011 at 14:21 Reply

      Thanks, Bert

  • Bert Gear

    15/12/2011 at 13:12 Reply

    i would like to nominate Ilfracombe Princess
    Paul Barbery Always gives a very interesting talk about the history and wild life along the North Devon coast, and lokks after passengers young or old

    • robertz

      15/12/2011 at 19:35 Reply

      Thanks again, Bert

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