A journey up to London was a good experience today. Staff of Cross Country Trains and Great Western Trains were polite on both journeys, out and back. It was good to see a helpful attendant in the Gents at Paddington assisting a customer having difficulty with the change machine (it now costs 30 pence to spend a penny) and two very helpful ladies serving at one of the food concessions.
There’s a lot of pressure when travelling in a city as you rush to catch trains and buses, struggle to cross busy roads and navigate crowded pavements. But on this week, when in Ilfracombe were focusing on recognition and acknowledgement as part of courtesy, it was good to come across examples of people who are naturally courteous in their work. I hope their bosses are reading this.