Thank you to the Daily Express for asking us to comment for their article on the Young Foundation’s report on courtesy in Britain. It is, indeed, essential that businesses maintain a focus on courtesy when times are tough. This is probably the most difficult time when people are under pressure or over-stretched. However, courtesy costs [...]

On Saturday 21 May 2011 I attended the annual general meeting of the National Campaign for Courtesy at the Club for Acts and Actors in London. Now, AGMs are often dry and lacklustre affairs and, while all the necessary campaign business was completed efficiently, the whole event proved very entertaining. One of the reasons was [...]

Hello there. If you think you’ve seen please and thanks before, you’re right. We’ve been asked by the National Campaign for Courtesy to revive our courtesy boosts business initiative and we’ll be back soon. We hope you’ll be just as excited by this as we are. We believe courtesy has a huge part to play [...]

Welcome to the please and thanks courtesy toolkit, which contains resources to help promote courtesy. You are welcome to download and print off these materials for your business or personal use. The purpose of the toolkit is to suggest ways of promoting courtesy in business, although many elements will also be useful on a personal [...]