Following the courteous town initiative from October to December, we have now recognised more than 100 courteous businesses in Ilfracombe. This follows a burst of nominations from members of the public. We’re hoping to get certificates and stickers out to all recognised businesses in the next few weeks and the list will be updated. And watch [...]
December 24th, 2011
Thank you and Merry Christmas!
We’re now up to 90 recognised courteous businesses in Ilfracombe. Many thanks to all those who’ve taken part in our courteous town initiative. It’s not too late for courteous businesses in Ilfracombe to register or for people to nominate courteous businesses in Ilfracombe. Wishing you a Merry Christmas and a Happy New Year!
October 11th, 2010
Please use our free courtesy toolkit
Welcome to the please and thanks courtesy toolkit, which contains resources to help promote courtesy. You are welcome to download and print off these materials for your business or personal use. The purpose of the toolkit is to suggest ways of promoting courtesy in business, although many elements will also be useful on a personal [...]
March 28th, 2011
Will you commit to courtesy?
It’s all very well talking, but words achieve little: actions are far more powerful. As please and thanks rolls into action, we’re encouraging businesses and organisations to commit to courtesy. Why? Apart from making people feel better, it can be a benefit to business in terms of productivity, customer satisfaction and customer retention. If you [...]
September 13th, 2011
News of Ilfracombe courtesy initiative spreads
This morning we heard that BBC Radio Devon has been making mystery shopper calls to Ilfracombe businesses. Did they do well? Let’s hope so. But we don’t want to satisfy just mystery shoppers. We should aim to satisfy everyone who deals with our business.
September 28th, 2011
Prime Minister and Deputy support Ilfracombe courteous town initiative
Edward Davey, Minister of Employment Relations and Consumer Affairs, has written to us with a message of support for the Ilfracombe courteous town initiative and a ‘thank you’ from the Prime Minister and Deputy Prime Minister. You can read it here. We thank them for their support and ask other business and community leaders to [...]
October 7th, 2011
Mark Prisk MP supports Ilfracombe courtesy in business campaign
We are delighted and very pleased to have received a message of support for the Ilfracombe courteous town initiative from Mark Prisk MP, Minister for Business and Enterprise at the Department of Business, Innovation and Skills. We thank him for his message which you can read here.
October 10th, 2011
Vital for businesses focus on courtesy in tough times
Thank you to the Daily Express for asking us to comment for their article on the Young Foundation’s report on courtesy in Britain. It is, indeed, essential that businesses maintain a focus on courtesy when times are tough. This is probably the most difficult time when people are under pressure or over-stretched. However, courtesy costs [...]
October 24th, 2011
Who do we need to thank?
In week seven of our Ilfracombe courteous town initiative we’re focusing on businesses in the town we’d all like to thank. We’ve had some great nominations, but we still think there are more Ilfracombe businesses who deserve recognition. Please nominate them here.
October 31st, 2011
Obtaining feedback courteously
Feedback is very important for a business to see how well it is doing, but obtaining it courteously is important. In week eight of the Ilfracombe courteous town initiative we look at how to obtains customer comments without hassling them.
November 2nd, 2011
Are you acting to reduce stress on National Stress Awareness Day?
The International Stress Management Association is promoting National Stress Awareness Day today. We live under a lot more stress than we have done for some years, but there’s a lot we can do about it. Being courteous is one way of reducing stress. If we employ or manage people and set deadlines, how we do [...]
November 16th, 2011
The smallest acts can have a big effect
While out walking with our dogs this morning, we came to a narrow piece of pavement restricted by bollards. A boy of about 10 was walking towards us so I held the dogs back to enable him to pass. As he did so, he said “thank you” in a faint voice and I acknowledged his [...]
December 5th, 2011
Week thirteen of Ilfracombe courteous town initiative
We’re coming up to Christmas and stress levels could start to rise. It’s very easy to get worked up about things as the pressure to get Christmas presents, complete extra work and attend functions can make us tired and less patient. Complaints can arise from the simplest problems because they seem just one more hassle, [...]
January 5th, 2012
We’re now up to 93 courteous businesses in Ilfracombe
A Happy New Year to you all! We are delighted that the number of courteous businesses recognised in our Ilfracombe courteous town initiative has risen to 93. You can see those who have already received their certificates and stickers here. There’s still time to nominate courteous businesses in Ilfracombe.
December 18th, 2011
We’re now up to 80 recognised courteous businesses in Ilfracombe
Nominations are coming in fast for courteous businesses in Ilfracombe to be recognised and the total is now 80. You can see the 72 who have already received their certificates and window stickers on our courteous businesses page – the remainder will be added as soon as each has been presented with theirs. Do you know [...]
December 15th, 2011
We’re now up to 77 recognised courteous businesses in Ilfracombe
We’re on a roll as the number of courteous businesses recognised in the Ilfracombe courteous town initiative has soared to 77. We weren’t sure how this pilot scheme would fare but are over the moon that businesses and residents have taken this to heart. You can see the 68 who have received their certificates and [...]
